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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated fashion essentials with efficiency and care. All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Our team ensures each item is meticulously inspected and securely packaged to meet quality standards before dispatch. Whether you're updating your seasonal wardrobe or seeking versatile staples, our logistics network is optimized for reliability.

Shipping Timeframe

Delivery durations vary based on your location and selected shipping method. Domestic orders typically arrive within 5-7 business days post-dispatch, while international shipments may require 10-20 business days. Note that unforeseen circumstances like weather disruptions or customs clearance may occasionally extend timelines. Rest assured, we proactively monitor all shipments to minimize delays.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): 0-60$
Free Shipping (10-15 Business Days): 60$-9999$

Cost-effective solutions are automatically applied at checkout based on your cart value. Seasonal promotions may include temporary upgrades to expedited services.

Shipping Regions

Currently, we serve customers across North America, Europe, and select Asia-Pacific regions. Some remote areas or countries with complex import regulations (e.g., Brazil, Russia) may experience restricted delivery options. During checkout, our system will instantly verify availability for your address. For specific inquiries about unlisted destinations, contact our support team.

Order Tracking

Within 24 hours of dispatch, you'll receive a confirmation email containing your unique tracking number and a direct link to monitor progress. Our partnered carriers provide real-time updates, including customs clearance milestones for international orders. If you haven't received tracking details within 48 hours, please check your spam folder or reach out to [email protected].

Delayed or Lost Shipments

While rare, logistical exceptions may occur. If your package exceeds the estimated delivery window by 5+ business days, contact us at [email protected] with your order number. We'll initiate trace procedures with the carrier and keep you informed throughout the resolution process. For lost shipments confirmed by the carrier, we offer reshipment or a full refund at your discretion.

Customs & Import Duties

International customers are responsible for any applicable customs fees, taxes, or import duties levied by their country. These charges are determined by local authorities and are not included in your order total. We declare all packages at actual purchase value to comply with global trade regulations. To avoid surprises, we recommend consulting your national customs office prior to ordering for estimated fee structures.
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